York, UK
Mon-Sun 07:00-19:00

About Us

Safe Trust Care Agency

About Us

Our approach is built on trust. We take time to understand each client’s needs and match them with staff who can make a genuine difference. We invest in our workers through training, guidance, and ongoing support because good care begins with a confident and well-prepared team.

By focusing on clear communication, reliability, and respect, we aim to build lasting relationships with both clients and care professionals. Your well-being is our priority.

Vision

Our vision is to be a trusted partner in care by providing dependable, compassionate, and skilled staff who make a real difference in people’s lives. We aim to support care providers with a service that is smooth, responsive, and respectful from the first contact.

As a growing agency, we want every client and care worker to feel valued, supported, and confident in our service. Our focus is on consistent quality, strong relationships, and care that always puts people first.

Values

We value compassion, believing everyone deserves kindness, dignity, and understanding. Reliability guides our work as we respond promptly, communicate clearly, and provide the right staff.

We maintain quality through strong training, compliance, and professional standards. Integrity shapes how we treat clients, staff, and service users. We respect individuality, support choice and independence, and commit to growth to meet evolving care needs.

Meet Our Management Team

At the heart of our agency is a management team with years of frontline experience in the UK healthcare sector. We understand that behind every staffing request is a person in need of quality care, and we take that responsibility seriously.

Norbu Dolma

Norbu Dolma

Services Manager
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Thinley Dorji

Thinley Dorji

Business Manager
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Kunga Zangmo

Kunga Zangmo

Lead Carer
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    Why Choose Us

    Safe Trust Care Agency Ltd is built on reliability, compassion, and professionalism.

    Trustworthy

    Trustworthy

    We provide reliable, fully vetted staff who are trained and ready to deliver safe, consistent care. Our recruitment process is thorough, so clients can trust that every worker meets the highest professional standards.

    Responsiveness

    Responsiveness

    We respond quickly, offering flexible cover for planned shifts and last-minute needs. Our team is available around the clock to make sure you always have the support you need.

    Quality

    Quality

    We focus on quality, working closely with clients to match the right workers to the right roles. We listen to your requirements and select staff who fit your service, your environment, and your expectations.

    Our Services

    We provide a wide range of flexible staffing solutions for care providers and families. Every service is delivered with professionalism, compassion, and compliance, ensuring the highest standards of care.

    We supply trained care staff on a short-term basis to cover shifts, holidays, or unexpected absences, ensuring your service runs smoothly.
    Qualified carers provide support to clients in their own homes, assisting with daily living activities while promoting independence and dignity.
    We help care providers find permanent staff who meet both professional and personal fit, supporting long-term continuity and quality care.
    We supply support workers trained to assist individuals with physical, learning, or mental health needs, tailored to each client.
    Our rapid response team is ready to provide same-day or urgent staff placements, giving you peace of mind in critical situations.
    For clients requiring 24-hour care, our live-in carers offer round-the-clock support, companionship, and assistance in a home.

    Sangay

    Senior Carer

    Being a carer with Safe Trust Care allows me to provide compassionate, respectful, and person-centred support every day. I’m proud to be part of a team that truly values dignity, trust, and the wellbeing of the people we support.

    Pardhan

    Senior Carer

    As a male carer at Safe Trust Care, I take pride in offering reliable, respectful, and compassionate support. Building trust and helping people maintain their independence is what motivates me every day.

    Lhamo

    Carer

    Working as a Carer has been genuinely rewarding. The role allows me to make a real difference in people’s lives every day, while being supported by a caring and professional team. I feel valued, listened to, and given the right training to provide the best possible care. It’s more than just a job. It’s a role with purpose.

      Latest Post

      Stay updated with the latest post at Safe Trust Care. From team achievements and new initiatives to insights on care best practices, our news posts keep you informed about how we’re improving care and supporting our staff and clients every day.