York, UK
+447498006076
info@safetrustcare.co.uk
Mon-Sun 07:00-19:00

Last Updated: December 2025

Welcome to Safe Trust Care Agency. We are committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and protect your information when you visit our website or engage with our staffing services.

1. Who We Are

Safe Trust Care Agency is a general partnership registered in the UK.

  • Data Controller: Norbu Dolma & Thinley Dorji

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Phone: 07498 006076

2. The Data We Collect

We may collect and process the following types of personal data:

  • For Staff/Applicants: Name, contact details, CV, professional registration (NMC/HCPC), DBS status, right-to-work documentation, and bank details for payroll.

  • For Clients: Contact names, business addresses, phone numbers, and billing information.

  • Website Users: IP addresses and cookies (to improve your browsing experience).

3. How We Use Your Data

Our slogan is "Your Wellbeing, Our Priority," and this extends to your data. We use your information to:

  • Match qualified staff with suitable healthcare vacancies.

  • Conduct identity and background checks (DBS).

  • Process payroll and manage contracts.

  • Respond to inquiries made via our WhatsApp "Click to Chat" or website forms.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Contract: To fulfill our agreement to provide staff or employment.

  • Legal Obligation: For tax reporting (HMRC) and healthcare compliance.

  • Consent: When you sign up for our newsletter or use our contact forms.

5. Data Sharing

We do not sell your data. We only share information with:

  • Healthcare Clients: Providing staff profiles to Care Homes for shift booking.

  • Regulatory Bodies: HMRC, Disclosure and Barring Service (DBS), or the CQC if required by law.

  • Service Providers: Such as our payroll software or website hosting.

6. Your Rights

Under UK law, you have the following rights:

  • Access: You can request a copy of the data we hold about you.

  • Correction: You can ask us to fix inaccurate information.

  • Erasure: You can ask us to delete your data (the "Right to be Forgotten"), subject to legal record-keeping requirements.

  • Withdraw Consent: You can opt-out of marketing at any time.

7. Data Security

We implement robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use encrypted systems for storing staff sensitive documents.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..